SS SECOND SAVE GAMING TRADE-IN

Trade In Your Games & Hardware

Build a clear provisional quote, send your items for inspection and choose cash or store credit. Cash is paid by bank transfer the same day when your final quote is accepted and valid bank details are submitted by 8:00pm UK time.

THE SECOND SAVE TRADE-IN PROMISEClear prices. Fair inspection. Fast settlement.
CASH PAID SAME DAY* 100% POSTAGE REIMBURSED IN CASH 120% POSTAGE VALUE IN STORE CREDIT FINAL OFFER BEFORE SETTLEMENT

*Final offers accepted and valid bank details submitted by 8:00pm UK time are paid by bank transfer the same day. Later submissions are processed the following morning.

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HOW IT WORKS

Four simple steps

1Find your items

Search the catalogue and choose the condition or grade that best matches each item.

2Build your quote

Compare cash and store-credit values. Cash is sent by bank transfer the same day when the final quote is accepted and valid bank details are submitted by 8:00pm UK time.

3Send your parcel

Pack securely, include your quote reference and keep your postage receipt. Eligible postage is reimbursed at 100% in cash or 120% as store credit.

4Inspection & final offer

We inspect the items and send an itemised final offer. Accept it to trigger fast cash payment or store-credit settlement.

TRADE-IN CATALOGUE

Find your items

Not sure which condition to choose?
Games

CIB / Complete — complete with the original case, artwork and manual where the title/platform was supplied with one.

Manual Missing — case/artwork and game included, but a required original manual is missing.

Disc / Cartridge Only — game media only, without the original case/packaging.

Consoles, controllers & accessories

Choose the closest boxed/unboxed/discounted grade shown. Exact condition and completeness are confirmed during inspection.

Items shown as Price on Application require manual assessment rather than an automatic value.

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CASH PAID SAME DAY

Fast bank-transfer payment

Choose cash and, after accepting your inspected final quote, securely submit your bank details. If both acceptance and valid bank details are received by 8:00pm UK time, we initiate the bank transfer the same day. Later submissions are processed the following morning.

POSTAGE REIMBURSED

100% cash or 120% store credit

Keep your postage receipt or proof of cost. Eligible reasonable tracked postage to Second Save is reimbursed at 100% of the cost in cash, or 120% of the eligible cost when taken as store credit. See the Trade-In Terms for eligibility.

YOUR QUOTE IS PROTECTED

The provisional quote stays on record

If inspection changes an item's condition or contents, your original provisional quote is preserved and you receive an itemised final offer to accept or decline.

STORE CREDIT

Credit is linked to your customer account

Store credit is issued after inspection and acceptance of the final offer. A Second Save Gaming customer account is required before credit can be issued.

QUICK QUESTIONS

Trade-in FAQs

We have kept the process deliberately simple. Build your quote online, send your items, approve the final checked value and get paid.

How does the Second Save trade-in service work?

Search for your items, choose the condition and add them to your trade-in. Pick cash or store credit, submit the provisional quote, then send the items to the address provided with your quote reference inside the parcel.

When your parcel arrives, we inspect and test it, send you the final itemised offer, and you simply accept or decline.

How quickly can I get paid?

Cash is designed to be fast. After accepting your final inspected quote, you securely submit your bank details on the final-offer page. If both acceptance and valid bank details are received by 8:00pm UK time, we initiate your bank transfer the same day. Later submissions are processed the following morning.

When do I provide my bank details?

Only after you have received and accepted your final inspected cash offer. The secure final-offer page then asks for the account holder name, sort code and account number needed for the bank transfer.

Never email bank details or put them inside your parcel. Second Save does not ask for bank details in the initial quote form or by email.

Do I have to pay the postage myself?

You pay the carrier when sending the parcel. When you receive your final offer, enter the postage cost and upload a photo/PDF of your receipt or other proof of cost.

The page immediately calculates 100% in cash or 120% as store credit. There is no separate approval step. If we reduce an unusually expensive claim to a reasonable eligible amount, we amend it before settlement and email you the reason.

What postage is eligible for reimbursement?

We use a common-sense test: the postage should be a reasonable tracked service for the parcel's size, weight and value, with enough carrier compensation/cover for the expected trade-in value.

Reasonable additional cover is eligible where it is needed for a higher-value parcel. Packaging materials, travel costs, printing costs and unrelated extras are not postage reimbursement.

Premium or urgent services are not automatically reimbursed in full when a normal tracked service would have been suitable. For example, sending a single very low-value game by Royal Mail Special Delivery would normally be limited to the cost of a reasonable tracked service. A higher-value console needing suitable additional cover is different.

Which couriers can I use?

You can use any suitable tracked carrier. For an easy starting point: Royal Mail Tracked 48, Evri, or Parcel Monkey to compare courier options.

Always check the carrier's current compensation/cover before booking. If the included cover is lower than the expected trade-in value, add appropriate cover or choose another service.

Is the price I see online guaranteed?

The online price is a provisional quote based on the item and condition you select. We confirm the final value after physically inspecting and testing your items.

If everything matches what you selected, there is normally no reason for the value to change.

What happens if you change the value after inspection?

You receive an itemised final offer showing any changes. Your original provisional quote remains on record, so you can clearly see what changed and why.

You then choose whether to accept or decline the final offer.

What happens if I decline the final offer?

No problem. We arrange for the affected items to be returned to you using a tracked service at no return-postage cost to you.

Eligible outbound postage you paid to send the genuine trade-in to us remains reimbursable at the 100% cash rate.

What can I trade in?

We buy eligible video games, consoles, controllers and accessories across PlayStation, Xbox, Nintendo and Sega platforms.

If an item is not listed, unusual, faulty or needs individual assessment, contact us and we can review it manually.

What condition should I choose?

Choose the option that most closely matches what you are sending. For games this can include CIB / Complete, Manual Missing and Disc / Cartridge Only. Hardware may use boxed, unboxed or discounted grades.

If you are unsure, choose the closest option and add a note to the quote. We will confirm everything during inspection.

How does store credit work?

Choose store credit when building your quote. After inspection, you accept the final offer and the credit is issued to your Second Save Gaming customer account.

Store-credit trades also receive the enhanced postage reimbursement of 120% of the eligible postage cost.

Do I need a Second Save account?

You do not need an account to start a cash trade-in. If you choose store credit, you need a Second Save Gaming customer account so the credit can be issued to you.

What do I put inside the parcel?

Pack the items securely and include your trade-in quote reference inside the parcel. That is what lets us match the delivery to your quote immediately.

Keep your carrier receipt and tracking information until the trade-in has been completed.

How long is my provisional quote valid?

Unless the quote says otherwise, it is valid for 7 calendar days. The expiry date is shown when you create the quote and in your confirmation.

Can I ask a question before sending anything?

Yes. If you are unsure about an item, condition, postage or anything else, contact Second Save Gaming before posting. We would rather answer the question first than make the process complicated later.

Contact Second Save Gaming

Ready to trade in? Search the catalogue above, build your quote and we will take it from there.
Start your quote
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